Support services are designed to help seniors remain independent as long as possible.  Our various service programs provide assistance with activities that are essential for seniors wishing to remain safely in their homes as well as being able to get to needed services. We are also here to support family, friends and care givers who are vital to the independence of many seniors.

Outreach:
Outreach Coordinator: Tammie Mattis, LSW
Outreach Caseworker: Amy Krantz, LSW,

Our outreach case workers are often the first contact in arranging needed services.  Outreach provides an important link between seniors and the services of the Agency on Aging, as well as other assistance programs and resources.  Our licensed social workers meet with senior adults, age 60 or better, especially the homebound or isolated, to evaluate their needs and connect them with the appropriate agency services, community service organizations and resources.  Outreach services include:

  • Needs assessments help us identify what services, resources or assistance programs are most needed by the seniors or caregiver.
  • Assistance in accessing services, resources or assistance to seniors and their caregivers. This may include help with paperwork, scheduling, telephone serving as a liaison and otherwise advocating for senior welfare.
  • Transportation assistance/coordination for medical or other critical needs.
  • Caregivers training are offered periodically to assist caregivers in connecting with a variety of resources to support them in caring for  aging family or friends.  For more information, contact Tammie or Amy at 419-423-8496 or Click Here to e-mail.
  • In-home counseling services offered in partnership with Century Health helps seniors cope with the emotional aspects of the changes and challenges of aging
  • Support liaison for grandparents raising grandchildren
  • Pharmaceutical Assistance Counseling to help connect seniors with the appropriate program(s) to ensure that they receive the medications they need

Chore Services:
Chore Services Coordinator:  Eric Powell

Chore Services can help seniors remain independent and in their own homes as long as possible by providing much needed assistance around the house.  Some of the tasks that Chore Services can perform include:

· Simple household repairs and maintenance
·
 “Heavy” household cleaning like window cleaning, washing walls or   floors, etc.
·
 Painting (indoors or out)
·
 Mowing, yard work, yrd clean-up, snow removal
·
 Grocery order and delivery service
·
 Major home repairs and home safety improvements may be available for PASSPORT clients or through the Ohio Department of  Development.

 Clients are responsible for the cost of materials and supplies.  Donations in accordance with income are encouraged to help cover the cost of labor.   

Mobile Meals:
Mobile Meals Coordinator:  Stacy Nungester
Dietary Services Coordinator:  Bill Conine

Good nutrition is an important ally in maintaining the strength and health necessary to remain independent.  This service delivers nutritious meals to those who would not otherwise be able to prepare them.  Interaction with the drivers also provides “food for the spirit” to meals clients, most of whom are home-bound. 

  • Delivers two meals daily, Monday through Friday
  • Food prepared fresh daily in the Senior Center kitchen
  • Low cost and nutritious
  • Suitable for low sodium or diabetic diets.
  • Available for short-term (for instance, when recovering from surgery or illness) or long-term needs (for instance, for frail or handicapped individuals).
  • Meals delivered by volunteers. 
  • Volunteer delivery drivers and kitchen assistants are needed.  If you’d like to help, contact Stacy at 419-423-8496 or Click Here.

Other Support Services
Transportation: Door-to-door transportation for seniors is provided through Hancock Area Transportation Services (HATS) through a grant from Hancock County Agency on Aging. 

  • To schedule, call HATS at 419-423-7261 ext. 302
  • Trip requests are on a space available basis and must be made at least one day in advance
  • Additional questions, call HATS

Assistance Programs:

  • HEAP (Home Energy Assistance Program):  This program is funded by the Ohio Department of Development provides credits for low income Ohioans to help pay their winter heating bills.  Our Outreach staff will assist seniors (age 60+) in determining whether they qualify for this assistance.  For more information, contact Tammie or Amy at 419-423-8496 or Click Here to e-mail.
  • Legal Assistance:  Area seniors who are unable to afford an attorney should contact Legal Assistance of Western Ohio at 1-888-534-1432 to connect to low cost or free legal assistance. 
  • VITA Tax Preparation:  free tax-return preparation is available by appointment during tax season (yearly from February through tax day in April).  Returns are prepared by IRS-trained volunteers and returns are filed electronically.  Contact Betty at 419-423-8496 for more information or to set an appointment; or Click Here to e-mail.


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